Shamrad operates a dedicated call center 24/7 except for Yom Kippur.
Management monitors service calls and the response by the customer service manager.
A SAP CRM system is utilized to control the entire service process.
Shamrad operates a dedicated call center 24/7 except for Yom Kippur.
Management monitors service calls and the response by the customer service manager.
A SAP CRM system is utilized to control the entire service process.